Why is it that in Jurassic Movie World, behind the enclosure gate that has been accidentally left open, there is always the really psychotic, crazed, huge teethed, killing machine. A now free monster that also happens to be really pissed off. It’s never the fluffy, happy, petting zoo Dino called Daisy who is desperate for a cuddle.
When the monster called Slasher has escaped and is after lots of blood, the Jurassic Workers suddenly have that look on their faces. Terrified, slightly vacant and most definitely lost. This week I had exactly the same facial expression when I ventured into my very own Jurassic land, otherwise known as The Apple Store and Service Centre. My version of the terrifying monster called Slasher was two overly helpful and enthusiastic Store Techies. I had just handed them my poorly Apple Device and the mayhem had begun.
I was trying to mask my confusion and terror by nodding profusely while making various hesitant grunting noises. It really shouldn’t be like this, just a few decades back I got my Masters Degree in Computing. I had started a Doctorate in Techie Stuff. But just like the Jurassic Worker now being eyeballed by hungry Slasher, the world had changed and not for the better. Now I can’t even figure out the TV remote control and please don’t ever ask me about the programme settings on our Japanese Washing Machine. Apple Technology is the stuff of Harry Potter Magic to me.
I had no idea what the two Apple Techies were trying to explain to me. Even more disconcerting was how they had clearly disabled all my device security settings in less than 10 seconds. They did eventually ask me to put in a password but I had the feeling that was just to make me feel invested in the process. Even that brought shame. The Apple Experts trying to show me that my way of screen navigating which takes about 15 steps could be done in a flash with the flick of one finger in a certain direction.
Quickly my device was dismantled. How can the Apple Bods talk and do this so quickly. It used to take me hours to dismantle a computer, never mind trying to talk at the same time. Then rather disconcertingly my dismantled device was instantly paired with a Store iPad and clearly the two devices were talking to one another. My device was basically telling on me, describing just how rubbish a user I had been to it. In computer binary the clear message was ‘this prehistoric bloke still uses pen and paper’. Oh the shame, I could feel the life force draining out of me. It all seemed a bit too much like Terminator for my liking.
Then thankfully I was out in the city streets. We do some fun streets here…… Like me, old fashioned.
Out in the rain with just a piece of paper in my hand. That kinda disappointed me, just a paper copy of a service note, I was expecting Apple to use something like a virtual 3D holographic document thingy. Anyway, I was completely at a loss whether my device was getting repaired or was getting binned by Apple. As it later turned out, a Replacement Device was being sourced, so it was getting binned. Fortunately binned within the warranty period. Another shiny new Apple Device to shout at.
Through this process I actually realised something. Wow those Apple Techies were enthusiastic. They clearly were completely at home and loving Technology Land. Can I even venture to suggest that they seemed to LOVE their job. I contrasted that to MY backstory. One day, decades ago, I woke and realised that Computing was basically monumentally, mind numbingly boring to me. With that realisation, I walked out on my Doctorate. Techie stuff never sparked me, never remotely came close. That has to be the key for me. Find things that bring a SPARK into my life and run with them. I have really not done that enough and if I start doing that then just maybe, I will be less likely to feel so pigging lost in life.