Looking at a big sky opens up so many possibilities. It can fill your heart with wonder. It can fuel dreams and adventures. Bring back forgotten memories. It can also calm the internal raging storm.
It can also stop you taking a large sledgehammer to the telephone…
I received a letter from the bank informing me that my local branch was closing. I apparently had two options. Start using a branch which is 15 miles further away or set up an online banking option. I opted for the latter as the setup process was fully online and could be completed in just a few moments.
Did have a third option…. switch to another bank.
So I started the process from the comfort of my sofa. Rather than being complete in just a few moments the process was clearly going to be more akin to spending a few hours in the company of the Spanish Inquisition. Three hours later the trial was still ongoing. New passwords, passcodes, PIN numbers, memorable words and identifying questions seemingly required for each screen. The process was clearly not complicated enough so suddenly the iPhone was required to join in with the tablet. Verification codes started flying between the two. I’ve got a degree in computing and the process was still pigging beyond me.
Then at last the final screen. Confirm your new online banking arrangements….. then the sting in the tail.
You will need to go into your branch in person to sign a form before the process can be completed. You can now however view your account balance online.
Very kind of them to allow me to view my bank balance (or lack of it) online. Who needs the other stuff like transfer money, make payments, control direct debits. That’s all minor stuff when it comes to online banking.
Then followed a most enjoyable one hour spent in a call queue listening to a recorded message telling me that I was a valued customer but unfortunately the bank was experiencing high call volumes. Finally a person. Unfortunately a person in a different country who didn’t understand the fine twangs of the Yorkshire accent and also clearly had no idea what it was to live in a country dealing with lockdowns.
So I eventually found myself outside. Trying to calm the internal rage and work out how to pay a visit to the new bank branch. But then the sky caught my attention. Thoughts quickly moved to happier things. Yes the sky is magical.